DaSilva Realty respects the importance of protecting the privacy and the rights of individuals in relation to their personal information. Our privacy policy tells you how we collect and manage your personal information.

Understanding personal information:
In this policy, "personal information" refers to information or an opinion that identifies or could reasonably identify an individual, as defined in the Privacy Act 1988 (Cth). This may include your name, address, telephone number, email address, and occupation or other identifying details. If we can reasonably identify you from the data collected, it is treated as personal information.

Personal information we may collect and hold:
We may collect and hold the following information:
- First name and Surname
- Phone number
- Street address
- Email address
- Preferences or interests related to real estate
- Additional details you provide through forms, communications, surveys, or service interactions
We may also collect non-identifiable information, such as aggregated user behaviour or anonymous survey responses, which helps us improve our services but does not identify individuals.

How We Collect Your Information:
Where practical, we collect your information directly from you. This may occur through:
- Enquiries submitted through our website or contact forms
- Phone calls, text messages, postal mail, or email
- In-person discussions with our agents or representatives
- Application forms or service requests
- Participation in marketing promotions, competitions, or surveys
We may also receive information from third-party sources, such as:
- Credit agencies, government departments, and law enforcement
- Your authorised representatives (solicitors, accountants, financial planners)
- Your employer or references
- Publicly available sources or other authorised organisations

Cookies and Website Tracking:
When you access our website, we may send a “cookie” (which is a small summary file containing a unique ID number) to your computer. This enables us to recognise your computer. It also enables us to keep track of your activity on our website for a period of time. We also use cookies to measure traffic patterns, to determine which areas of our website have been visited and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services. Our cookies do not collect personal information. If you do not wish to receive cookies, you can set your browser so that your computer does not accept them.
We may log IP addresses (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website and track users movements.

If you choose not to provide requested personal information:
- We may not be able to offer you certain services or assistance
- You may miss out on relevant updates, promotions, or opportunities
- We may not be able to personalise your user experience on our platforms

Why We Collect, Use, and Share Your Information:
Your personal information is used to support our property services and provide you with the best experience possible. Specifically, we may use it to:
- Deliver the services, listings, and communications you request
- Respond to property enquiries or provide tailored advice
- Give you access to secure areas of our website
- Evaluate and improve website performance and usability
- Maintain accurate records and keep your details current
- Send updates, newsletters, or marketing communications (with opt-out options)
- Comply with legal, regulatory, or government requirements
- Resolve complaints or manage service-related issues

Who We May Share Your Information With:
We may disclose your personal information to:
- Our employees, service providers, and trusted partners (such as IT providers, Marketing agencies, Meta, Google Property service Trades people, and Consultants)
- Legal and professional advisors
- Third-party organisations or platforms that assist with property transactions, valuations, or data processing
- Regulatory bodies or authorities where required by law
- Any other entity or person where you have provided express consent
If necessary, we may also combine your information with data collected by trusted partners or contractors (within Australia).

By submitting your information to us, you consent to our collection and processing of your data as described in our policies. The information provided by DaSilva Realty is general information only. Results shared through testimonials are not typical and reflect unique personal experiences provided for illustrative purposes only. They are not guarantees of what you will achieve. To the maximum extent permitted by law, DaSilva Realty, and related entities disclaim all responsibility and liability to any person(s), arising directly or indirectly from any person taking or not taking action based on the information provided. We also share your data with Meta and Google to deliver and improve our services. This service is not sponsored, endorsed, or affiliated with Google, Facebook or Meta.
Learn more about Meta's data policies:
- Facebook Data Policy found on https://www.facebook.com/privacy/policy
- Meta Developer Policies found on https://developers.facebook.com/policy/
Learn more about Google's data policies:
- Google Privacy Policy found on https://policies.google.com/privacy
- Google Terms of Service found on https://policies.google.com/terms
For questions, contact admin@dasilvarealty.au

We use Google Analytics to understand how visitors use our website.
Google Analytics collects information such as:
- Pages you visit
- Time spent on pages
- How you arrived at our site
- Device and browser type

This information is anonymized and used solely to improve our services. We do not sell or share your personal information with third parties for their marketing purposes. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

Direct marketing materials:
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us (see the details on this website) or by using opt-out facilities provided in the marketing communications and we will then ensure that your name is removed from our mailing list.

Accessing and Updating Your Information:
You have the right to request access to the personal information we hold about you. If any of it is incorrect, you can request it be corrected.
To make an access or correction request, contact us via the details provided on our website. We will respond within a reasonable time and let you know if any administrative fees apply.
In rare cases, we may need to refuse access—for example, if granting access would infringe another person’s privacy or breach legal confidentiality. If so, we will provide a written explanation.

How to Lodge a Privacy Complaint:
If you believe your privacy has been compromised, please let us know. You can contact us using the contact form or email listed on our website.
We take all concerns seriously and will investigate in line with our complaints process. We aim to resolve issues promptly and fairly.

Disclosing your personal information to anyone outside Australia:
We may disclose personal information to our related entities, third party suppliers and/or service providers located overseas for some of the purposes listed above, including our data hosting and other IT service providers located in various foreign countries.
Your personal information may be stored in the cloud or a server in an overseas country and, while you continue to use our services, you consent to your information being disclosed in this manner. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.

Security:
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide any assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet. Accordingly, any personal information or other information which you transmit to us online is transmitted at your own risk.

Links:
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.

Contacting us:
If you have any questions about this privacy policy, any concerns or feedback regarding the treatment of your privacy, please contact us using the details set out below. We will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner. 
Please contact us by sending an email to admin@dasilvarealty.au

Changes to our privacy policy
We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated on 16 April 2025.

DaSilva Realty and all it's related entities make no representation or warranty as to the accuracy, reliability or completeness of the information relating to the property. ​​​Information provided is for general informational purposes only and does not constitute financial, legal, or investment advice. Real estate outcomes vary based on individual financial situations, goals, and decisions. No two results are the same. Some information has been obtained from third parties and has not been independently verified. Accordingly, no warranty, representation or undertaking, whether express or implied, is made and no responsibility is accepted by us as to the accuracy of any part of this, or any further information supplied by or on behalf our behalf, whether orally or in writing.

​​​​​No entity or person guarantees the performance of the property. Any information is general information only and any examples given are for illustrative purposes only. The information does not take into account your individual objectives, financial situation or needs. We recommend that you obtain financial, legal and taxation advice before making any decision. Any price or desktop appraisal is not a valuation and should not be relied on or treated as such. Prices, if indicated, have been estimated based on recent market evidence in the locality for comparable properties, to the extent available. Prices may not include GST.
Not intended to solicit buyers or sellers currently under contract.​